International Organisations

Government of Tanzania
Visit Site


Tanzania, officially the United Republic of Tanzania is situated in East Africa.

The President’s Office known as the Public Service Management (PO-PSM) is commissioned by the Government of Tanzania to provide guidelines and meaningful initiatives and, through the Public Service Reform Programme (PSRP), has successfully completed Phase I of the reform agenda and is set to embark on Phase II.

One of the challenges facing the Human Resources Management function of the Public Service was for PO-PSM to enhance Diversity Management in all Ministerial Department Agencies (MDAs). The Unit currently entrusted with that responsibility was the Gender Unit (to be called the Diversity Management Unit [DMU]).

The Unit commissioned Global Diversity Practice to develop an Action Plan and Diversity Management Toolkit aimed at mainstreaming diversity in the Public Service. These initiatives would assist the Unit to carry out meaningful activities under PSRP Phase II.

The Terms of Reference (ToR) included the following approach:

  • The process tools role and function was to understand the particular diversity challenges within the Tanzanian Civil Service and then develop awareness and toolkits to mitigate the effect and impact of the challenges identified
  • The development of awareness and a toolkit which could be cascaded to all Civil service departments
  • The study included a ‘temperature check’ phase in which focus groups were facilitated and sample questionnaires were distributed to a select set of MDAs to elicit their current views. There was also a desktop review of select documentation given by the Unit and a Stakeholders Workshop with participants invited from MDAs and other institutions.


D&I Action Plan & Management Toolkit

Key Deliverables

  • Develop D&I Civil service wide Action Plan
  • Develop training module to cascade
  • Development and implementation of a bespoke Diversity and inclusion Management Toolkit


GDP drew on their extensive global experiences as well as ability to identify locally relevant solutions and best practices to ensure that the deliverables met the requirements as defined by there client. Most importantly the development of a toolkit which through implementation and successful cascade developed a mechanism to close the gap between the current status and the aspirations of the government to lead and champion D&I transformation and practice within Tanzania recognising both the influence and responsibility it had to shape the future D&I Agenda.